Shipping policy

Shipping Information and Possible Restrictions

Customers' Obligations and Shipping Details

As valued customers, it's crucial to understand the shipping process and potential limitations when making a purchase on our e-commerce platform. Here are the key details you need to know:

1. Delivery Methods:

   - Shipping within Serbia: We utilize the AKS courier service for deliveries within Serbia.

   - International Shipping: For European and overseas deliveries, we rely on DHL Express, a trusted international courier.

2. Delivery Time:

   - We strive to provide a prompt and efficient delivery service. Please refer to the estimated delivery times provided during the checkout process for more information specific to your order.

3. Export Limitations:

   - Customers should be aware of any export limitations, customs regulations, and other relevant legal provisions that could impact the distribution and sale of goods to their location. It's essential to stay informed about any restrictions that may apply.

4. Additional Fees:

   - Please note that additional fees or charges, such as customs duties, may be applicable depending on your destination country. We want to emphasize that we are not responsible for these fees. To avoid any surprises, we recommend that customers inquire about potential additional costs.

Your satisfaction is our priority, and we want to ensure a smooth shopping experience for you. If you have any questions or concerns regarding shipping, please don't hesitate to reach out to our customer support team. We're here to assist you every step of the way.